Maintenance
Maintenance Guide
How to submit an effective maintenance request and the difference between routine and emergency issues.
5 min read
Submitting maintenance the right way helps us respond quickly and keeps everything tracked.
Submit an effective request
- Describe the issue clearly and where it is located.
- Add photos or a short video when possible.
- Note the best way and times to reach you.
Routine vs. emergency
Routine issues (a dripping faucet, a worn fixture) go through the AppFolio portal. Emergencies that threaten safety or cause active damage — fire, gas, major flooding, or no heat in dangerous cold — require immediate action.
Emergencies
For life-threatening emergencies call 911. For urgent property emergencies, call WAPM at 715-301-3255.
Have a question about your WAPM home? Call us at 715-301-3255.