Request maintenance
Submit maintenance requests through the AppFolio Resident Portal so you can describe the issue, include helpful photos, and track updates.
This button opens the AppFolio Resident Portal in a new tab — it does not submit a request on this website. You describe the issue and attach photos inside AppFolio. For any life-threatening emergency, call 911 immediately.
Submitting a request
Open a request
Log in to your resident portal and start a new maintenance request from your dashboard.
Add photos & details
Describe the issue and attach clear photos. The more detail you provide, the faster we can diagnose and fix it.
Track the status
You’ll get updates as your request is scheduled and completed — everything stays documented in the portal.
Emergencies
Your safety comes first. For emergencies, do not wait on a portal request — follow these steps.
- For any life-threatening emergency, call 911 immediately.
- For a gas smell, leave the building right away, then call your gas utility and 911.
- For active flooding, shut off the water source if you can do so safely.
- For fire, evacuate and call 911 before contacting WAPM.
- For urgent property emergencies (no heat in dangerous cold, major leaks), call WAPM at 715-301-3255.